Action Combat Sports LLC

We reserve the right to refuse service to any person, company, agency, or organization at any time, for any reason whatsoever. We will not ship to any person under 18 years of age. Restricted items will be shipped Adult Signature Required. Price and availability are subject to change without notice. However, we do our best to provide our customers with up to date product information.

Shipping Information


* Order Processing and Shipping time begins after the order verification process has been completed.
* If you refuse shipment, we will issue a credit for the product minus our shipping costs on receipt of the refused products at Action Combat Sports LLC. A minimum twenty-five percent 25% restocking fee may be charged not including shipping costs.
* All orders shipping to Hawaii or Alaska are shipped UPS 2-Day Air. Due to U.S. federal law, we cannot ship CO2 to Hawaii or Alaska or any international location.
* We ship internationally to over 100 countries world wide.
* International shipments might be subjected to brokerage fees, duties, and taxes depending on the country and carrier. Please note that these fees are not included in your shipping fee.
* We ship to APO and FPO addresses, please contact webmaster@actioncombatsports.com for information
* All custom gun and custom accessory orders may have a delay of 1-2 weeks.
* All orders placed will be shipped under "FOB origin" shipping term which indicates the buyer pays shipping cost, and takes responsibility for the goods when the goods leave Action Combat Sports LLC premises unless otherwise stated on the invoice.

International Shipping Insurance Policy for United States Postal Service (USPS)

* Please be advised that certain countries do not have shipping insurance through United States Postal Services, USPS. The countries listed below do not have USPS shipping insurance coverage:

Abkhazia, Afghanistan, Algeria, Angola (including Cabinda), Armenia, Azerbaijan, Bangladesh, Barbados, Belarus, Benin, Bolivia, Brazil, Bulgaria, Burkina Faso, Burma, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Chechnia, Congo, Cuba, Djibouti, Dominican Republic, Ecuador, Eritrea, Ethiopia, Gabon, Georgia, Ghana, Guinea - Bissau, Indonesia, Iran, Iraq, Ivory Coast, Jordan, Kazakhstan, Kenya, Kyrgyzstan, Liberia, Libya, Mali, Mauritania, Mexico, Morocco, Moldova, Niger, Nigeria, North Korea, OFAC Restricted Countries, Oman, Pakistan, Papua/New Guinea, Paraguay, Qatar, Russian Federation, Rwanda, Senegal, Seychelles, Sierra Leone, Slovenia, Solomon Islands, Somalia, Sudan, Sri Lanka, Sudan, Syria, Tajikistan, Tanzania, Togo, Tunisia, Turkmenistan, Uganda, Ukraine, Uzbekistan, Venezuela, Yemen, Zaire, and Zimbabwe.
* Shipping insurance coverage for lost, stolen, and damage orders are available for countries not listed above.
* Customers will be held responsible for their own uninsured orders, Action Combat Sports LLC is not responsible in any way for lost, stolen, or damage of uninsured orders. If your order is deem uninsurable under Discount Shipping Insurance\'s policy, Action Combat Sports LLC recommends that you select United Parcel Services, UPS, for your shipping method. All orders shipped by UPS will have shipping insurance.

Delivery Time and Tracking Information

* If you selected UPS Ground Shipping, after your order is processed, usually 3 to 5 days, your shipping time will be 5 to 14 business days, depending on where you live. All orders containing CO2 MUST be shipped by ground since CO2 cannot be shipped by air.
* If you pay by check, your order will not be shipped until the check has cleared, usually 10 business days.
* Money Orders are treated as cash and are processed without delay.
* Action Combat Sports LLC cannot guarantee shipping times and dates. We use third-party carriers to ship our products. Therefore, once an order is processed and a parcel has left our care, we have no control over its delivery. However, we insure every package that we send out.
* If you have a time-based shipping need, you must call and request this in advance. Action Combat Sports LLC will then issue you a confirmation number and we will do our best to meet your time-line.
* All UPS shipments will receive a live tracking number.
* Only USPS Express Mail shipment will receive a live tracking number.

Calculate Shipping Cost


* Your shipping cost depends upon the options you choose.
* Please also note that the shipping rates for many items we sell are weight and dimension-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
* Oversized items have an additional shipping charge.
* Brokerage fee and tax may apply to certain international countries when the package is delivered, this fee will NOT be applied by Action Combat Sports LLC when you place the order. This fee will be determined at the custom office in your country.

Backorder Policy


* Your order will be processed and shipped minus any back orders. If we are temporarily out of stock on items you ordered, we will ship it as soon as we receive it.
* All backorder items will be shipped using ground service unless other arrangements are made.
* Due to fluctuations in availability, we reserve the right to substitute items ordered with similar products of equal or greater value.
* If you have received a partial shipment and do not want the backordered items please call us immediately at (513)325-8825

Order Verification

* Because of the nature of the products that Action Combat Sports LLC supplies, we must perform an extensive validation of orders, this may include verification of shipping and billing information, phone calls to customers, verification of valid e-mail, and cardholder information and cardholder authorization.
* Please be patient during the order validation process. Any mistakes in the information your have supplied to us may result in significant delays.
* Processing of an order will take between 24 and 72 hours during regular business days, 8:00 AM to 4:00 PM Eastern Standard Time, Monday through Friday. Shipping time is calculated after order processing and verification is complete.
* Delays or cancellation of orders may be the result of the following:

1. Payment by check. Your order will not be shipped until the check has cleared, usually 10 business days.
2. Ship to and bill to addresses do not match.
3. Cardholder name and ship to name do not match.
4. No immediate response or verification from e-mail or telephone numbers supplied by you.
5. Declined or rejected credit card due to failed address verification
6. Declined or rejected credit card due to insufficient funds.
7. Items used for law enforcement are billed immediately. However, they are only shipped after a thorough validation. This verification is for restricted items.

Order verification protects our CUSTOMERS from FRAUD. So, please be patient.


Return Policy


* Please take a moment to examine your package and make sure you have ordered and received exactly what you wanted.
* Contact us immediately if you have any concerns so we can issue you an Return Merchandise Authorization RMA.
* All returns MUST be accompanied by an RMA number or they will be refused.
* All returned merchandise must be UNUSED, in NEW condition and in it\'s original packaging.
* Incomplete returns will be subject to additional return charges
* Returns will not be accepted after 30 days.
* The approved RMA number must be clearly shown on the shipping label
* If there is no RMA number on the box, it will be either returned to you or discard, because our receiving department would assume that it is an unauthorized return.
* Special orders or custom-made items are not returnable.
* Refurbish items are not returnable.
* Paintballs and firearms may not be returned.
* Shipping charges are not refundable.
* Returned merchandise will be charged a 25% restocking fee.
* Customer assumes responsibility for any shipping charges on returns.
* Packages that are rejected by the consignee or government agencies will be subject to a 25% restocking fee and if applicable all return shipping fees will be deducted from your credit.
* It is the responsibility of the consignee to know all your local laws, we are not responsible for seizures processed by Customs due to the consignee\'s government laws.
* Your authorized return for warranty or repair will be processed within 10 to 14 business days of receipt

NOTE: Defective Merchandise: If there is a manufacturer\'s defect with your product, then please contact the manufacturer or Action Combat Sports LLC and we will do our best to have the manufacturer issue a replacement for you.

All returns must be sent to the following address:

ACTION COMBAT SPORTS LLC 1130 TAMARACK CIRCLE C FLORENCE, KY 41042